yonyou
Founded in Singapore in 1991, the jewelry enterprise is a leading jewelry enterprise with over 20 years of history in Singapore and more than a decade in Malaysia. Headquartered in Singapore, the enterprise runs more than 40 directly-operated stores across Singapore and Malaysia. As the brand developed steadily and its store network expanded, the enterprise pursued a more efficient, unified and intelligent management model for member ecosystem coordination, refined marketing operations, deep business-financial collaboration and real-time inventory control, aiming to further streamline end-to-end operations, optimize efficiency, and elevate the overall experience through digital intelligence transformation.
Leveraging its proven digital technologies, Yonyou built an integrated solution with the YonBIP Premium Edition as its digital intelligence foundation, covering retail, membership, finance and supply chain domains, to deliver a unified retail membership platform for the enterprise. With mature digital technologies, Yonyou provided solid support for the enterprise’s high-quality development, helping the company achieve omnichannel data connectivity and in-store personalized services, while driving both operational efficiency and customer loyalty.
以用友BIP超級版為底座，圍繞零售、會員、財務(wù)、供應(yīng)鏈四大領(lǐng)域打造一體化方案，為該珠寶企業(yè)搭建統(tǒng)一零售會員平臺，深度融合零售運營、會員管理、財務(wù)核算與供應(yīng)鏈協(xié)同能力，用成熟數(shù)智技術(shù)為該企業(yè)的高質(zhì)量發(fā)展提供堅實支撐，助力企業(yè)實現(xiàn)全渠道數(shù)據(jù)貫通、門店個性化服務(wù)落地、運營效率與客戶忠誠度雙向提升。
01
Digital Transformation Drivers and Pain Points
數(shù)智化動因與挑戰(zhàn)
With the expansion of store scale and enrichment of business scenarios, the enterprise required more centralized management of membership and promotions, as well as flexible and dynamic adjustment of marketing activities. The company also expected to achieve deeper synergy between retail business-financial systems, ensuring more accurate inventory data and more timely business analysis to support reliable decision-making. Based on these strategic needs, Yonyou built an integrated digital foundation for the enterprise, fully unifying retail, membership, finance and supply chain capabilities on a single platform to completely break down data barriers between systems and turn data into a core asset that drives business decisions.
伴隨門店規(guī)模擴大與業(yè)務(wù)場景不斷豐富，該企業(yè)對會員與促銷的集中統(tǒng)籌管理、營銷活動的靈活動態(tài)調(diào)整提出了更高要求，同時也期望實現(xiàn)零售業(yè)務(wù)與財務(wù)體系的深度協(xié)同，讓庫存數(shù)據(jù)更精準、經(jīng)營分析更及時，為決策提供可靠依據(jù)。用友以此為出發(fā)點，為該企業(yè)搭建一體化數(shù)字底座，將零售、會員、財務(wù)、供應(yīng)鏈核心能力全面整合于統(tǒng)一平臺，徹底打破各系統(tǒng)間的數(shù)據(jù)壁壘，讓數(shù)據(jù)真正成為驅(qū)動經(jīng)營決策的核心資產(chǎn)。
02
Core Application Scenarios
核心應(yīng)用場景
High Inventory Accuracy
高精準庫存管理，盤點效率大幅躍升
Powered by RFID technology in Yonyou’s solution, the enterprise realized intelligent inventory tracking. Inventory counting time was reduced by 70%, and inventory data accuracy was greatly improved, supporting efficient store stock allocation, sales forecasting and supply chain replenishment.
該企業(yè)借助用友方案搭載的 RFID 技術(shù)，實現(xiàn)庫存全流程智能化追蹤，盤點時長直接縮減 70%，庫存數(shù)據(jù)精準度顯著提升，為門店調(diào)撥、銷售預(yù)測、供應(yīng)鏈補貨提供可靠支撐。
Intelligent Pricing Engine
智能定價引擎，價格發(fā)布零失誤
Considering precious metal prices, craftsmanship and other factors, the intelligent pricing engine supports real-time price adjustment and fully eliminates manual operation errors, ensuring accurate and consistent price policy execution.
針對貴金屬價格、工藝等復(fù)雜定價因素，用友智能定價引擎支持實時調(diào)價，全程自動化執(zhí)行，徹底杜絕人工操作誤差，確保價格政策精準、高效、統(tǒng)一落地。
Precision Member Marketing
會員精準營銷，提升復(fù)購與粘性
With Yonyou’s unified retail membership platform, marketing policies are managed centrally. The system automatically matches promotions based on date, store, member profile, product and order amount, realizing hyper-personalized marketing and improving customer retention and loyalty.
通過用友統(tǒng)一零售會員平臺，該企業(yè)實現(xiàn)營銷政策集中管理，系統(tǒng)可依據(jù)日期、店鋪、會員等級、商品、訂單金額自動匹配最優(yōu)促銷，實現(xiàn)千人千面的精準觸達，強化客戶體驗與品牌忠誠度。
Business-Finance Integration
業(yè)財一體化，后端合規(guī)高效支撐前端
Yonyou’s solution connects front-end retail and back-end finance seamlessly. The front-end responds agilely to market changes, while standardized back-end processes ensure compliant and stable operations, realizing real-time synchronization of business and financial data.
用友方案打通前端零售與后端財務(wù)流程，前端門店快速響應(yīng)市場變化，后端流程標準化、合規(guī)化運轉(zhuǎn)，實現(xiàn)業(yè)務(wù)數(shù)據(jù)與財務(wù)數(shù)據(jù)實時同步，提升整體運營規(guī)范性與抗風(fēng)險能力。
Unified Platform with Enhanced Data Value
統(tǒng)一數(shù)據(jù)平臺，數(shù)據(jù)價值充分釋放
The integrated platform unifies business-financial, retail and promotion data, breaking system barriers and turning data into actionable insights for smarter management.
用友以一體化平臺整合業(yè)財、零售、促銷等多維度數(shù)據(jù)，消除系統(tǒng)壁壘與數(shù)據(jù)孤島，讓經(jīng)營數(shù)據(jù)實時可用、決策有據(jù)可依。
03
Quantified Value
數(shù)智化價值
Inventory counting time reduced by 70%, real-time intelligent pricing with zero errors in price execution, and financial closing efficiency improved by 80% through business-financial integration, fully demonstrating the high efficiency and value brought by digital intelligence transformation.
庫存盤點時長縮減70%，智能定價引擎實現(xiàn)實時調(diào)價與價格政策發(fā)布0失誤，業(yè)財一體化落地后財務(wù)結(jié)賬效率大幅提升80%，全方位展現(xiàn)數(shù)智化轉(zhuǎn)型帶來的高效能與高價值。
04
Client Voice
客戶證言
“In addition to improving productivity, what is more important is how to improve capability. The integration of the company's internal resources should put the customer as the center. Digitization is not equal to ERP, but ERP is an important part of the foundation of digitization. Through practical project verification, Yonyou has proven to be trustworthy.”
“除提升工作效率之外，更為重要的是整體能力的提升。企業(yè)內(nèi)部資源整合應(yīng)以客戶為中心。數(shù)字化并不等同于 ERP，但 ERP 是數(shù)字化基礎(chǔ)建設(shè)的重要組成部分。經(jīng)過項目實踐驗證，用友值得信賴?！?/span>
Moving forward, Yonyou will continue to empower retail enterprises with leading YonBIP solutions, deepening omnichannel operations, optimizing customer experience and enhancing core competitiveness in the digital era.
未來，用友將持續(xù)以領(lǐng)先的 BIP 數(shù)智化方案，助力零售企業(yè)深化全渠道運營、優(yōu)化客戶體驗、提升核心競爭力，共筑珠寶行業(yè)數(shù)智化轉(zhuǎn)型新標桿。
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